SPM article in the Ivey Business Journal
Tuesday, May 25, 2010
Competitive knowledge is increasingly being outsourced to Knowledge Process Outsourcing (KPO) vendors indicating a shift in the opinion that core business activities cannot be outsourced. The KPO opportunity represents both benefits and risks for organizations and managers must find ways to avoid costly failures. This article describes the benefits and risks of pursuing a KPO strategy.
To view the complete article please use the following link:
http://www.iveybusinessjournal.com/article.asp?intArticle_ID=905